Customer service description
"Hotel service"
Helo my dear guests, welcome to my hotel cinnamon! Before you go into your rooms, i want to tell you some facts and useful things about hotel "Cinnamon". If we will talk, about what business i want to make, i would tell you about my own Hotel business "Cinnamon". Because i'd like to watch, how people relaxing. "Cinnamon" is my hotel, where you can relax, and do your work. There you can see dogs, with which you can play, or sleep in your room. We had a bakery, and you can offer our firm dessert: cinnamon bun. 
Our hotel haven't analogy in the city. 
 All busineses have bonuses not only for me, but to my customers too.
Bonuses for me
1. Earn money
2. Watch how i make people happier
3. Going in other countries to see others hotels and how they work
4. Free candies on reseption

Bonuses for my customers
1. Shows and games on the territory of hotel
2. Free ice-cream near the pool
3. Free WI-FI
4. The receptionist will deliver your bags to the room
5. Free gits from hotels
6. Relaxing zone on roof
7. Dogs into hotel
8. AND SPECIAL OFFER FOR RUSSIAN TOURISTS! You can take slippers, bathrobe, soap, shower gels and more others things from your room REALLY FOR FREE.
Now, i tell you all, what i can and you can check into the room.

Plan of work

1. Watch module
2. Make a plan
3. Read all texts, and all words
4. Learn words
5. Learn grammar
6. Watch video about module
7. Search new information
8. Think about idea of project
9. Make my project (video, product and others)
10. Present it to class

True/false

1 Module
  1. UFO hunting are job
  2. UFO hunting don't need techinc
  3. All people believe in UFOs
  4. Nick Porter started a UFO club
  5. Anyone can became UFO hunter
2 Module
  1. Lady Gaga Queen of the pop
  2. Her name is Joanne Angelina Germanotta
  3. She can play on guitar
  4. She write sings to Britney Spears
  5. In the Twitter Lady Gaga has 75 million followers
3 Module
  1. In all caves were stalagmites and stalagtites
  2. Sea Caves form from sea wawes
  3. All caves have their inhabbitats
  4. Salt caves can make you healthy
  5. All caves are situated in Russia
4 Module
  1. We need sleep 8 hours
  2. Different stages of sleep changes every 60 minutes
  3. When we sleep our temperature go up
  4. When we sleep our brain sleep too
  5. Sleep helps us fight with depression
5 Module
  1. We hiccup when we feel nerwous
  2. You are sneeze at 160 km/h
  3. A cough, a best way to clear your airways
  4. When we hiccup  our diaphragm work badly
  5. All of people hiccup, cough, sneeze
6 Module
  1. Agatha was born in Torkey, England
  2. Agatha can read at 5 years
  3. Agatha had an england parents
  4. Agathas most famous book is Jane Eir
  5. Agatha worked as nurse

final topic 6

Hi! Today i want to tell you about crime in our world.

 On popular crime drama series like CSI: Crime Scene Investigation, the latest scientific methods are used to collectso and analyse physical evidence and solve horrible crimes in record time. But just how realistic is all this? So, Ben .. is your job anything like what we see on CSI?Well.. mostly no!On the show, investigators seem to end every work day with a dramatic arrest, but sometimes our cases aren't solved for months. Also, on CSI you see that everything is being done by one or two people. So what's a typical day like for you, Ben? There's no typical day because every case is different. Finally, what are the best and the worst parts of your job?Well, this job definitely isn't for everyone.Some crime scenes can 35 be very distressing.On the other hand, it's wonderful when a case has been solved and your evidence played a role in that.

So, one time, i see movie where animal solve the crime! In next text situations will be the same.

 There are animals in the world that help people catch criminals and vice versa. One day, the parrot Jack saved the pet store from a gang of burglars. At night, many people came to the store and wanted to steal a parrot, but Jack scratched one of them and saved himself. in Egypt, a hungry donkey was actually sent to prison for stealing sweetcorn from a fieldi .The police set up a caught a donkey munching the corn. After he was sentencedwhe to 24 hours in prisonnt. Last week a court in Boston, USA, accidentally ordered a cat called Tabby Sal to do jury service! Tabby Sal's owner wrote to the court to explain the mistake. Mrs Esposito said that Sal was a member of the family so she had put his name down the last census form under 'pets'.

  But peoples can help stop crime too. Neigbourhood watch can help you with it

Neighbourhood Watch is the UK's largest voluntary organisation. Its objective is to prevent crime and make sure that no one has to feel afraid, vulnerable, or isolated in the community in which they live. But it also tries to improve the quality of life in the community and can involve other activities such as caring for elders and environmental work

final topic

If you are meeting someone for the first time 1. extend a hand to say hello. 2. Also, it is important to make eye contact while speaking with someone; otherwise you will seem rude or insincere. 3. In the UK, a smile is a sig of friendliness and even politeness. 4. Keep a distance of about half a meter from people, unless you are in a crowded place. 5. If someone invites you to dinner, bring a small gift, such as flowers, a good sign of gratitude. Be sure to come on time and if you are late, call your landlord to apologize. 6. In addition, it is very important to keep your mouth closed while chewing. 7. If you eat in a restaurant, expect to pay the waiter a tip of 10 percent of the bill, but not if the service is secondary.

 In our big world, many people have bad habits that we face every day. 1. I went alway to the cinema with my triends to see and film live wanted .From the moment we sael down, a group of teenagers behind0 us didn't stop taking and laugh even chatting on their mobile phonesnyway,..I turned and shouted at them.Almost immediately guard appeared and angrily told me to leave My Frends and escape .It wasn't my fault. So anyway, here am back home.2. Recently I was in a restaurant and a man was sitting behind me. He squawked loudly and swallowed, which was very disgusting to listen.3.Yesterday I was driving in public transport and a man was standing next to me, from whom it was terribly sweaty and stale food. Arriving at my stop, I ran out into the fresh air and could not enjoy.

 We can't help it, but we all sneeze, yawn, hiccup, cough or even snore from time to time. SNEEZE When somethingsuch as dust, pollen or a virus irriates the inside of our nose, a message goes to the brain. The brain then tells six different muscules including your eyelids to push air out through your nose. COUGH A cough is an important way of clearing your airways, throat and lungs of irritations. HICCUP we get hiccups when something irriates the diagragm muscle. When we eat or drink so much, or when we feel nervous or exited the diaphragm pulls down air in a jerky way.

Final topic

Hi, today i want to tell you about health!

Technologyes can be worse for our body. Our ears can listen not good, and we can had hearen loss. Exactly, we can have problems like thumb arthritis, skin infections, eye strain.

We can make remedies, and our health can be better! Ginger, garlic, vinegar, honey can helps our body.

Phobias is serious problem with mind

People can have different phobias : Vicki Larrieux's fear of vegetables, lachanophibia-   fear of making trips to the supermaket a nightmare. , ablutophobia-fear of washing, anthobia- fear of flowers, catoptrophia- fear o mirrows, phobophobia- fear of phobias themselves. To undertand the reason why some people have phoboias, first we need to understand fear itself. But when someone have phobias first and the most danger problem is in their mind. So, what the solution for someone who has phobia? The asswer is- the person should to face theit fear little by little. With time, the brain will change how to react , and the phobia will dissapear !

Banya, old place, where all problems go away!

Russian people enjoy bathing and the banya, or steam bath, is a very old and popular tradition in Russian culture. Even today, almost every village and town in Russia has its own banya.They usually have at least three rooms; an entrance, a washing room, and a steam room.   Bathers take a ladle hot water and pour it on the stones, filling the room with dry steam. Bathers immediately begin to sweat and relax the steam opens up the pores in their skin. Russian people often hit themselves with bunches of dried branches and leaves from white birch to improve blood circulation. They also wear special hats to protect their head from intense heat. The banya helps remove toxins from the body, relieves stress, and may even prevent and heal a number of illnesses.

And sleep.

When we sleep our body are making good, all process are slowly, we see dreams, and our health saying thanks for you!

Health, it's so serious thing, and we should take care about it!